Data Visualization to improve Public Transport service

De Lijn is a Belgium public transportation company

De Lijn was looking to improve their public transport service with a tool that could deliver & combine data insights about public transport utilization, timeliness & traffic fluidity. They needed to get to know better their customers in order to offer a customer-friendly and personalized service, to warn & keep informed individual customer when detours, cancellations would occur.   

Orange Business team implemented the Mobility Tool deployed on Tableau. As a result this tool provided clear insights with different combined dashboard answering various use cases.

  • Integrated view of multiple use cases at different levels of details 
  • Increased visibility & insights for public transport performance 
  • Better & quicker decisions 
  • User friendly & performance tool to visualize huge amount of data