Microsoft 365 Copilot

Why should your organization consider Microsoft 365 Copilot? 

Microsoft's major AI initiative has not gone by unnoticed. Many companies have already acquired licenses, and many are considering how this can benefit their internal operations and enhance employee's work experience. If AI tools are going to revolutionize business operations remains to be seen - but those who get an early start may have a competitive advantage. 

Implementing new ways of working requires more than simply handing out the licenses. Many companies struggle to get the most out of their Microsoft 365 Copilot investment to begin with, but with the right approach we believe that you can transform your business operations.  

Copilot

What is Microsoft 365 Copilot? 

Microsoft 365 Copilot is a generative AI tool designed to assist users with various repetitive and time-consuming tasks, such as writing documents, summarizing emails, and preparing presentations. It works by integrating a large language model (LLM) with the information securely stored in your organization’s Microsoft 365 environment, including documents, folders, and chats. 

Microsoft 365 Copilot is more than just a productivity tool; it is an intelligent assistant designed to help your team work smarter, not harder. By integrating seamlessly with the Microsoft 365 suite, Copilot enhances your capabilities across various business functions



Key benefits 
 

  • Enhanced productivity – automate routine tasks and focus on high-value activities 
     
  • Improved collaboration – foster better teamwork with intelligent insights and recommendations 
     
  • Elevated employee experience – empower your employees with tools that enhance their workflow and job satisfaction 
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  • See what our own users thought about testing Copilot

    At Orange Business we have, of course, gone through the implementation process ourselves. Click on the video to hear the favorite use cases and tips from people in sales and marketing, as well as a Chief Architect and a CISO.

Why some struggle with implementation

Implementing Microsoft 365 Copilot is not without its challenges. Many companies face difficulties in organizing and managing their data, ensuring compliance and security, and fostering user adoption and engagement. Some of these challenges include: 
 

  • Digital Workspace modernization: For companies that want to start implementing Microsoft 365 Copilot, having a modern workspace based on Microsoft 365 is essential. Without it, they will face compatibility and integration issues that will prevent them from using Copilot effectively. Copilot relies on the data and context provided by other M365 products and services, such as Outlook, Teams, SharePoint, OneDrive, and Power BI, to deliver relevant and personalized assistance to the users. If companies are using outdated or non-M365 applications and platforms, they will not be able to access the full potential of Copilot. They will also lose the opportunity to create a unified and collaborative digital workspace that boosts productivity, communication, and innovation. 
     
  • Data structure and governance: Without a clear and consistent data structure, Microsoft 365 Copilot will not be able to access and analyze relevant information across different sources and formats. This will limit its ability to provide useful and accurate suggestions and insights for the users. Moreover, without data governance policies and procedures, companies will face risks of data loss, corruption, duplication, or leakage. This will affect their data quality, integrity, and availability, as well as their security and compliance.
     
  • Security and compliance: To protect their data and comply with regulations, companies need to ensure that Copilot meets their security and privacy standards and requirements. This may involve configuring and monitoring Copilot's access and permissions, encrypting and anonymizing sensitive data, and auditing and reporting on Copilot's activities and outputs. Additionally, companies need to trust that Copilot will not expose or misuse their data or generate harmful or biased content. 
     
  • Adoption: A key challenge in implementing Microsoft 365 Copilot is ensuring users take full advantage of its features. Copilot requires changes in habits and workflows, such as using prompts. Employees may also need to adjust to the idea of having a digital assistant that can proactively suggest actions, insights or content based on their context and preferences.  

Real value of Microsoft 365 Copilot 


Implementing Microsoft 365 Copilot is not a simple next-next-finish process. To unlock its real value, you need a strategic approach that includes understanding your specific needs, training your team, and continuously optimizing the tool's use. 

We have prepared a step-by-step implementation guide for success that we call our Flight Plan. This is a great first step to understanding what you need to consider in the implementation process. 


Click here to view the Flight Plan

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The next step: Copilot Readiness Assessment


Take our Copilot Readiness Assessment today to determine how prepared your organization is to start implementation. This comprehensive assessment will evaluate your current IT infrastructure, data structure, and security controls to ensure compatibility and readiness for seamless integration with Microsoft 365 Copilot. 
 

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Contact me to learn more!

Christiaan
Christiaan de Vin
Sr Business Development Manager
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FAQ

  • M365 Copilot is an AI-powered assistant designed to enhance productivity, creativity, and the overall employee experience within Microsoft 365. It integrates with various M365 applications to provide intelligent suggestions, automate routine tasks, and facilitate better decision-making. 

  • M365 Copilot requires specific licensing that varies depending on the Microsoft 365 plan. Ensure you have the correct licenses for your users, which may include additional AI capabilities beyond standard Microsoft 365 licenses. Feel free to contact us for detailed licensing information. 

  • To effectively implement M365 Copilot, ensure your digital workspace infrastructure meets the following requirements: 

    • Microsoft 365 subscription 

    • Stable internet connection 

    • Modern hardware with up-to-date operating systems 

    • Proper configuration of Microsoft 365 applications and services 

    • Proper setup of security, the information architecture and data integration 

    A readiness assessment is recommended to evaluate the current usage of Microsoft 365 services and the readiness of the information architecture. 

  • When starting with M365 Copilot, it's crucial to have a robust data governance framework in place to ensure that your data is current, appropriately permissioned, and secured. Here are some key considerations: 

    • Metadata Tagging and Naming Conventions: Define a clear set of tags and categories for consistent use, create standardized file names that are descriptive and easy to understand, and use clear and concise language for metadata tags. 

    • Governance Policy: Establish governance policies that clearly define roles and responsibilities for managing Copilot, guidelines for using Copilot, such as preferred search terms and best practices, and ensure site ownership is standardized and controlled. 

    • Data Management Strategy: Define a data management strategy and governance framework for use with Copilot functionality. This includes best practice data governance and security approaches, and an understanding of Information Architecture for an effective Copilot experience. 

    • Security Compliance: Assess the general practice of your company to meet security requirements, complete a security compliance form, and ensure that security controls are implemented as a standard. 

    A readiness assessment is recommended to identify your organization’s specific needs and next steps, and prepare your data and environment for Copilot. 

  • Successfully implementing M365 Copilot involves several critical steps, including: 

    • Clear communication of benefits to all stakeholders 

    • Training sessions and workshops for end-users 

    • Pilot programs to gather feedback and make necessary adjustments 

    • Ongoing support and resources to address user concerns 

  • To successfully adopt M365 Copilot, follow these best practices: 

    • Get Ready: Copilot Readiness Assessment 

    • Onboard & Engage: Copilot implementation, Data Governance & Management, Training & Adoption 

    • Deliver Impact: Boost Copilot usage 

    • Extend & Optimize: Copilot Business process transformation 

    These guidelines will help you prepare your organization for a successful implementation and utilization of M365 Copilot. For a more detailed plan and personalized guidance, consider consulting with an Orange Business M365 Copilot representative. 

  • Microsoft 365 Copilot is designed to be secure by default, with tenant controls and permissions models that ensure data is not exposed to other organizations. Microsoft Copilot for Microsoft 365 complies with the privacy, security, and compliance standards of Microsoft 365, including the General Data Protection Regulation (GDPR) and the European Union (EU) Data Boundary. 

    • Copilot Readiness: Technical Readiness Assessment 

    • Implementation: Copilot Implementation support 

    • Data Governance & Management: Purview implementation support 

    • Adoption: Support on training and adoption 

    • Boost Copilot usage: Support on use case definition and continuous improvement, usage monitoring and reporting on adoption, retention, and engagement 

    • Copilot Business process transformation: support on building your own Copilots, API and plugin configuration, development of specific connectors/plugins 

    • Copilot as part of our Smart Workspace – a managed intelligent digital workspace 

  • Microsoft 365 Copilot is regularly updated with new features and improvements. Microsoft releases updates to ensure optimal performance, security, and user experience.