Bliksund takes steps to secure its future

Bliksund is an international software company with roots in Grimstad. Founded in 2010, the company has delivered mission-critical solutions that help emergency services both in daily operations and in emergency situations. Bliksund has grown to become a leading supplier of digital solutions to emergency services and other industries internationally, with a focus on the fire and healthcare sectors.

Together with its customers, Bliksund works to create industry-leading and user-friendly solutions. Industry experience combined with customer insight enables them to deliver user-friendly solutions and innovative technology. Every day they work to create useful solutions that provide insight, better understanding and fewer errors - contributing to a safer world.

The challenge: Being able to deliver EWA as a secure SaaS solution

In a world of ever-increasing threats, Bliksund continually strives to be at the forefront and fulfil its customers' expectations of always having the most secure solution. They wanted to secure their solutions for the coming years, and they wanted a strategic partner with equally high ambitions in this area. The aim is to stay ahead of any future threats.
They wanted to be able to deliver EWA as a secure SaaS solution within a short period of time, as they had customers queuing up to use the solution.

How did Orange Business solve this?

Bliksund and Orange Business found a great way to work together by bringing the technical teams from both companies together for a week-long workshop, setting up the solution and fixing bugs along the way. As Bliksund had customers waiting for EWA as a SaaS solution, it was critical to work efficiently.

The solution was created in the local data centres in Norway, with a number of managed security services as well as Managed Kubernetes Service.

The services that were the solution for Bliksund

Sovereign Cloud
Bliksund moved its critical applications to Orange Business's Sovereign Cloud, with Managed Services delivered by us. We ensure end-to-end service availability and take operational responsibility.
Read about Sovereign Cloud here
Managed Kubernetes Service (MKS)
MKS is a managed Kubernetes runtime service set up by our Core Platform department. Managed means that we do the bits that developers don't normally find particularly fun to do, such as lifecycle management, monitoring and event handling.

Read more about MKS her

SIEM
SIEM (Security Information and Event Management) is a solution that detects, analyses and responds to security threats. This is achieved by collecting security-related logs from various systems, as well as using endpoint protection (EDR).

Watch a demo of SIEM here
Security Operations Center (SOC)
Orange Business offers the SOC service to manage security threats for our customers. In SOC, systems and staff monitor the security of entire IT systems and infrastructure 24/7, 365 days a year and take concrete action there and then to analyse, protect and repair.

The system that was moved to Sovereign Cloud

EWA - Emergency Worker Assistant

EWA is an electronic patient record for the ambulance service and a real-time screen for the emergency department that provides updated patient status throughout treatment. The solution ensures accurate and complete registration of patient information, efficient communication flow, and improved patient care and safety.

We have a driver's licence in safety

We are a safe and trusted partner for all types of companies operating in the healthcare sector. To provide safe healthcare services and maintain trust in the sector, data must be handled responsibly. Good information security and privacy are essential for digitalisation.